How to Choose a Reliable House Cleaning Service:
Let’s face it, cleaning can be overwhelming and time consuming. The
amount of attention families and careers demand these days do not leave much
time for house chores. The benefits of hiring a professional maid service are
numerous; more time for our spouse, more time for our kids, more time to focus
on our career, or just more time to enjoy our lives.
Okay, so you are ready to hire a house cleaning service. Good for you!
Unfortunately, many cleaning companies are less than professional and just do
not meet the standard of house cleaning required. “So how do I choose the perfect home cleaning
service”, you ask? Follow the tips below and you are almost guaranteed to hire
the most reliable and trustworthy house cleaning company – and enjoy the
benefits. Now if you currently have an existing maid service, make sure these
tips all apply.
Make sure the house
cleaning service is Bonded and Insured. This will protect
you from theft and accidents which may occur. Cleaning often involves wet
floors which can easily cause the maids to slip. If the company or maids you
hire are not insured this can be your liability. In addition, ask if the
professional maid service hires maids that go through a thorough background check
and are legal residents.
Try to find a
professional house cleaning service charging a flat rate rather than by the
hour. It’s always nice to know what you are agreeing to upfront rather than
having unpleasant surprises. How would you like to go to a restaurant and find
out the price of the meal you ordered after you finished eating?
professional company. There are many persons or
"private parties" that can certainly clean your home well. However,
if you hire an individual rather
than a professional cleaning service, you pay them a certain amount in a year;
this means you are their employer. As a result, if they fail to pay proper
taxes, you could end up being liable. Also, if someone comes into your home to
work for you, and is hurt or injured, you could be liable without the proper
insurance. When hiring a professional cleaning service, you are avoiding all
these risks. The cleaning company should carry the burden of payroll taxes,
worker’s compensation, and general liability insurance. A professional maid
service will also offer training for their employees. All of the risk and
liability is no longer your responsibility as the customer. This
peace of mind is worth an extra $30. Isn’t it?
Cheapest is not
always the best. Just like anything in life, you get what you pay for. If
the estimates you are receiving are significantly less than the average quote
from reputable home cleaning services, chances are you shouldn’t hire them.
Various factors could be at play; using less than standard equipments and
chemical products (possibly even harmful),
the company may not be bonded or insured (even
if they claim to be), or it could just be a really small company or family
ran which certainly lacks the experience and knowledge. You may be thinking to yourself “cleaning is
cleaning” but with the lack of experience and knowledge, certain equipments and
products can be very harmful to your home. Many times the less experienced home
cleaning services will use an all-purpose cleaner which are not suitable for
all surfaces. For instance, the wrong chemicals will damage your wood floors,
marble and granite surfaces and even be hazardous to your pet and children. You
have to ask yourself – “Are my kids, pets and home worth the risk of saving a
Does the house cleaning company have good customer service? Can you always contact someone during working hours by phone or email if
Are the cleaning
products used environmentally friendly and safe for my children, pets and home? A vast majority of
cleaning products sold in the stores today contain toxic chemicals unsuitable
for children and pets. Safe products are often referred to as, “eco-friendly”,
“environmentally friendly”, “green cleaning”, “green certified”, etc.
professional company use individuals or teams? Different models
work for different house cleaning companies. Typically an individual is better
than a team as long as you aren’t under any time constraints. There is no
pointing the finger when it comes to why an area wasn’t cleaned properly or why
something is missing from the home. A team increases the chance of items being
misplaced or stolen. Also, a team of 3-4 maids cleaning in your home especially
while you are home can be a bit overwhelming. Although with a team you can cover
more grounds, it’s easier to get carried away and lose focus even if there is
an assigned team leader.
Make sure the house
cleaning company offers a satisfaction guarantee. This does not
mean a refund of the money. What this means is having any problems addressed in
a timely manner. No matter how good a home cleaning
service is, it is imperfect human beings cleaning your
home. As a client, you should have reassurance that if the maid or maids have a
bad day, the company will make it right. Don’t be afraid to ask what their
policy is on this.
How is the
communication? Be sure both of you can understand each other clearly
without any doubts. More often than not, bad performances are due to
misunderstandings or the lack of communication.
Does the house
cleaning service provide all there own equipment and supplies? It’s certainly
better to find the professional cleaning service that is well equipped in all
areas. One less thing for you to worry about.
Once you have found the right house
cleaning service, treat them right. Pay promptly, praise when deserved, stay
out of there way and smile. With them doing most of the dirty work, you will have
plenty of reasons to be happy!